The Micro USB 3.0 connector on your WD Passport Ultra may look complex, but it was designed to allow Micro USB 2.0 cables to be connected in order to enforce USB 2.0 mode in case there is a compatibility issue with the USB 3.0 driver on the host system. Cable For Wd My Passport That Works With Book Pro Driver On The Is your WD Passport Ultra accessible on a different computer Is the disk drive detected on a Microsoft Windows system Replacing the cable may produce positive results if changed to a Micro USB 2.0 cable from an Android device. I have a lot of important work files and I purchased this item for this very reason. Im wondering if anyone can confirm if this sounds like a cable issue, considering when I plug it into the computer the light on it flashes for a bit, and I can see the name of it it listed in the Utilities (but I cant seem to access it). I phoned WD support and was told I can only try a different cable, otherwise my files are gone. Ive tried doing the repair but it says it cannot do this and to back up my files and restore the hard drive. If I go into the utilties in applications, I can see it listed.
I tried it on my other mac computer (which it also works on) and no dice either. I plugged it in today, and the device is no longer showing up on my computer.
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